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Where Compassion Meets Care.

Getting Started

Choosing Serava

How To Get Started With Serava Homecare

Getting Started with Serava Homecare

Choosing care for a loved one is a big decision, and we’re here to make the process simple, supportive, and stress-free. Whether you need personal care, respite, post-surgery recovery, or specialized support, Serava Homecare will guide you from the very first call to the first day of care—and beyon

Step One

The First Phone Call

It begins with a conversation. When you call Serava Homecare, our team will listen carefully to your needs, answer your questions, and explain the types of care available. We’ll talk about your loved one’s health, lifestyle, and schedule so we can recommend the best care options.

Step Two

In-Home Consultation & Nurse Evaluation

Next, a licensed nurse will visit your home for a consultation and full evaluation. During this visit, the nurse will:

  • Assess the patient’s health, mobility, and safety needs

  • Review medications, routines, and doctor’s recommendations

  • Listen to family concerns and care preferences

  • Develop a personalized care plan tailored to the patient

This step ensures care is not only medically appropriate but also aligned with the family’s goals and expectations.

Step Three

Care Plan & Caregiver Matching

Based on the nurse’s evaluation, we create a detailed care plan that covers everything from personal care to daily routines. We then carefully match your loved one with a caregiver whose skills and personality are the best fit.

Step Four

The First Day of Care

On the first day, your caregiver will arrive on time, ready to provide support. They’ll already be familiar with the care plan and routines. Families are encouraged to share feedback and ask questions. Our team will check in regularly to make sure everything is going smoothly.

Step Five

Ongoing Support & Communication

At Serava, care doesn’t stop at the first visit. We provide continuous oversight, regular nurse check-ins, and open communication with families. If needs change, we adjust the care plan to make sure support stays consistent and effective.

What You Can Expect With Serava Homecare

  • A clear and compassionate onboarding process
  • A licensed nurse consultation before care begins
  • A personalized care plan for your loved one
  • A caregiver matched to meet both skill and personality needs
  • Ongoing communication and support from our team
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